Our Services​
Our Services
Preparation of Service
- Determination of Customer’s requirements
- Enrollment of the principal and vessels with the Department of Migrant Workers (DMW).
- DMW registration of wages, crew complement and CBAs
Selection, Recruitment and Crew Planning
- Monitoring availability of qualified officers and crew
- Advertising Job openings
- Interviewing, screening and selecting suitable applicants
- Verification that crew can communicate adequately in the English Language
- Medical examination and provision of fitness certificates by specialized clinics
- Providing the principal with crew data prior acceptance for employment
- Arrangement of video interviews for senior officers
Processing and Documentation
- Processing and employment contracts
- Application and processing of required visas
- Application for foreign licenses
- Providing required documentation to clients online
- Maintenance of records of all seamen in current employment
Dispatch and Travel Arrangements
- Arranging for required vaccination
- Providing joining instructions to departing crew
- Preparation of dispatch and deployment
- Supply of working gear and uniforms to officers and crews
- Flight arrangement for joining and repatriating seamen
- Communication with client, vessel and port agents
Payment of Wages and Benefits
- Payment of cash advances and travel allowance
- Remittance of regular and special home allotments
- Remittance of crew’s contribution to the social security system
- Payment of crew’s final wages after signing off vessel
- Payment of sick wages and other P&I related benefits
Training of Seafarers
- Monitoring completeness and validity of training certificates
- Determination of seamen’s training needs
- Selection of appropriate training centers
- Enrollment of seamen to training courses
- Conducting in-house training as required by vessel’s owner
- Maintenance of training records and documentation for the principal
Financial and Other Services
- Timely preparation of accurate billing statements
- Arrangements and monitoring health care plans for seamen and family
- Providing required assistance to crewmember’s family
- Arranging repatriation and hospitalization of sick and injured crew members
- Administration of P&I related crew claims
- Arrangement of legal services
- Timely and efficient complaints handling
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